CUSTOMER SUPPORT
Shipping
STANDARD – Usually ships the same day the order is placed and usually can take between 2-7 days to deliver (this depends on the state shipped from). Estimated delivery time can change due to unforeseen circumstances, such as weather conditions and other events. Primarily ships with UPS ground.
CA , OR , WA , ID , NV
Order Amount Shipping Cost
$1-20 $5.45
$20.01-50 $7.37
$50.01 – 70 $14.05
$70.01 – 100 $16.33
$100.01 – 200 $23.25
$200.01 – 600 ORDERS – FREE SHIPPING
Pennsylvania, Oklahoma, Alabama, Arizona, Arkansas, Connecticut, Colorado, Florida, Delaware, Vermont, Georgia, Utah, Texas, Tennessee, South Dakota, Indiana, South Carolina, Illinois, Rhode Island, Kansas, Iowa, Virginia, Louisiana, Kentucky, Maryland, Maine, Michigan, Massachusetts, Mississippi, Minnesota, Montana, Missouri, District of Columbia, Nebraska, Wyoming, New Jersey, Wisconsin, New Hampshire, West Virginia, New York, New Mexico, North Dakota, North Carolina, and Ohio.
FLAT-RATE SHIPPING of $44.00 for orders over $200
*The Sample Pack shipping fee is $5.99 and does not ship to Alaska or Hawaii. The Sample Pack is not for consumer sale and only 1 Sample Pack per business. You must use the following coupon code “sample” when you review your cart or at checkout.
Packages do not ship from our warehouse on the following holidays:
- New Year’s Day
- President’s Day
- Good Friday
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Eve
- Christmas Day
For shipping questions, please contact [email protected].
Return Policy
Returns are accepted within 30 days of the purchase date. We will gladly accept returns on all purchases made on our website which are in original condition; unused with the original packaging and box in new condition.
All customers are responsible for product returns and shipping fees to the origin warehouse, restocking fees may apply . Any associated shipping or processing fees may not be refunded. Returned or refused at delivery orders without a return authorization number will not be refunded.
Refunds are processed once returned products are received and confirmed at our warehouse. Refunds are bank dependent and can take 3-7 business days.
For returns complete this form .
For Return policy questions, please email us at [email protected]